MEMBERSHIP POLICIES

All memberships are month-to-month and may be cancelled at any time by submitting our Membership Cancellation form at least 2 days before the next autopay is due.  

To view full terms and service policy, click here.

Memberships are based on an auto-renewing monthly term. The autopay date will be on the same day of every month based on your membership start date. If you would like to change the autopay date, please email us at info@refineryfit.com.

All dues are payable monthly and shall be debited or charged by Electronic Funds Transfer (“EFT”) from an approved credit card. We do not accept cash or checks.

Memberships are available to individuals 14 years of age and older. Minors must have the consent of a parent or guardian.

Refer a friend to The Refinery and receive a discount on an upcoming membership payment. For more information and to submit a member referral click here.

CLASS POLICIES

Please be sure to check-in for all classes on the ipads at the front desk. While the app may automatically check you in for the class based on timing of your class booking, it is requested that you always check the ipad to make sure you have been checked in for class.

Please arrive at least 5 minutes before the start of your class. If you are not present at the start of class, you may risk losing your spot to someone on the waitlist or drop-ins.

Build & Burn
You will not be permitted to enter a class after the exercise demonstrations and warm up have been completed (once the music starts no late entrants)

Pure Strength
If you arrive after the warm up and first set of exercise demonstrations have been completed, you may be asked to wait to enter the training session until the next set of exercise demonstrations.

Class reservations canceled less than 4 hours before the start time are considered Late Cancellations.

Member Late Cancellation Penalties
All Training and Fitness Unlimited members receive 2 courtesy late cancellations per monthly autopay. Fitness 5 and 9 members receive 1 courtesy late cancellation per monthly autopay. After courtesy late cancellations are used up during an autopay period, a $5 late cancellation fee will be charged for subsequent late cancelations. All late cancelled classes will be added back the the member’s account.

Non-Member Late Cancellation and No-Show penalties
Non-members who purchase class visits will lose the class in the event of a late cancellation.

Classes not cancelled before the start of class are considered No-Shows.

Member No-Show Penalties
Members will incur a $10 fee for all no-show classes. No-show classes will be added back the the member’s account.

Non-Member Late Cancellation and No-Show penalties
Non-members who purchase class visits will lose the class in the event of a no-show.

You may elect to be added to the waitlist for classes that are full. You will be informed when you have been moved from the waitlist to the active roster, and can then confirm or deny the spot.

PRIVATE TRAINING POLICIES

Private training reservations canceled less than 24 hours before the start time are considered Late Cancellations.

Late Cancellation and No-Show penalties
Private training participants will be charged in full for the private training session in the event of a late cancellation or no-show.

Private training participants must be at least 14 years of age.

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Experience our world-class gym and fitness community

Experience our world-class gym and fitness community

Experience our world-class gym and fitness community

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